I've been dealing with Dove House and will be picking up a 987.2 S tomorrow. I have to say that to date the whole process has been very pleasant, with the main point of contact being Harvey Beaumont. I always consider initial impressions to be paramount, this guy has it nailed.
The level of service has been exceptional, there's never been any pressure, a genuine interest in your needs, and just honest information freely given by a true enthusiast who would happily talk motors all day long...insert a constantly yawning wife! Harvey sensed this and gave her the keys to go sit and play in the Aventador and Ferrari California! Coffee's not too bad either!
To be fair there was little scope for a price reduction, it had been recently reduced, however; by way of prep the car has had a brake fluid change, 2 x new 'N' tyres, 12 months MOT and I've just received a phone call to say it's good to go, now being valeted and then a "oh, by the way we decided to change out all 4 discs and have fitted new pads, they were not to our in house requirements". This was said in such a manner, just slipped into the conversation really, as to be 'routine'. Nice. (I had previously checked the discs and really didn't consider them to be worn anywhere near to limits).
So, all in all I'm pretty happy so far.
Dove House experience, part two.
Well, I picked up the Cayman from Dove House on Saturday. I wanted an early start for the 2 hour trip and I was going to be dependant on the wife taking me. In order to achieve this my prep was immaculate, 4 days out and the housework was completed (along with with an extensive maintenance programme), meals all cooked, bath run every evening and accompanied by a glass of Suav Blanc, cats fed on time, flowers 2 days out...best laid plans and all that...
Anyway, we made it pretty much to schedule to be greeted by Harvey. We were taken to view the car which was presented in the handover bay, it had been thoroughly valeted and polished to a high shine. Upon inspection it was evident that the discs and pads had been changed out for new, (see above post) and in addition Harvey informed me that the battery had also been changed. Impressive, cue smile.
Paperwork completed and keys handed over, along with a complimentary Porsche leather key fob, and we went back to be shown around the car to be given a comprehensive 'this is where everything is' tutorial. Cue big smile.
Get in car, drive home...cue massive bloody smile all the way home!
To summarise, it was a very pleasant experience and one I'm sure would have been identical if I were to be buying one of the very high end cars in stock.
Mr. P from Norfolk