Dove House Motor Company Testimonials

I've been dealing with Dove House and will be picking up a 987.2 S tomorrow. I have to say that to date the whole process has been very pleasant, with the main point of contact being Harvey Beaumont. I always consider initial impressions to be paramount, this guy has it nailed. The level of service has been exceptional, there's never been any pressure, a genuine interest in your needs, and just honest information freely given by a true enthusiast who would happily talk motors all day long...insert a constantly yawning wife! Harvey sensed this and gave her the keys to go sit and play in the Aventador and Ferrari California! Coffee's not too bad either! To be fair there was little scope for a price reduction, it had been recently reduced, however; by way of prep the car has had a brake fluid change, 2 x new 'N' tyres, 12 months MOT and I've just received a phone call to say it's good to go, now being valeted and then a "oh, by the way we decided to change out all 4 discs and have fitted new pads, they were not to our in house requirements". This was said in such a manner, just slipped into the conversation really, as to be 'routine'. Nice. (I had previously checked the discs and really didn't consider them to be worn anywhere near to limits). So, all in all I'm pretty happy so far. Dove House experience, part two. Well, I picked up the Cayman from Dove House on Saturday. I wanted an early start for the 2 hour trip and I was going to be dependant on the wife taking me. In order to achieve this my prep was immaculate, 4 days out and the housework was completed (along with with an extensive maintenance programme), meals all cooked, bath run every evening and accompanied by a glass of Suav Blanc, cats fed on time, flowers 2 days out...best laid plans and all that... Anyway, we made it pretty much to schedule to be greeted by Harvey. We were taken to view the car which was presented in the handover bay, it had been thoroughly valeted and polished to a high shine. Upon inspection it was evident that the discs and pads had been changed out for new, (see above post) and in addition Harvey informed me that the battery had also been changed. Impressive, cue smile. Paperwork completed and keys handed over, along with a complimentary Porsche leather key fob, and we went back to be shown around the car to be given a comprehensive 'this is where everything is' tutorial. Cue big smile. Get in car, drive home...cue massive bloody smile all the way home! To summarise, it was a very pleasant experience and one I'm sure would have been identical if I were to be buying one of the very high end cars in stock. Thanks Harvey!

Mr. P from Norfolk - 06/03/2017

'Thank you Nick, everything was perfect! I'm delighted with the car, you and your team are wonderful!'

Mr M from Basildon

I have already thanked Nick and Tony personally for the courtesy and professionalism shown to me throughout my dealings with them during the purchase process but what I would like to also add is that it was refreshing to again experience people with an infective enthusiasm and passion in the pursuit of their respective jobs. It is something sadly lost in today's customer relations and service. Thank you for restoring it.

Mr B from Colchester

Just a quick update: The car is awesome to drive and is pure pleasure!! It has become popular in the factory car park and is making a lot of people jealous! Thanks a lot for everything

Mr D from Oxford

'Just a note to say thanks for the great service on my 996 Turbo. Your service was extremely helpful, taking me through all the possible issues and encouraging me to look at the car on the ramp. Thank you'

Mr C from Northamptonshire

'This is just a short note to thank you for the work done on my Boxster last week. The work was done quickly, at a very reasonable price and fully documented, and you kept me very well informed on progress. The icing on the cake was that the car was immaculately presented when I collected it on Saturday morning. Thanks for the great service, which was better than the service that I have previously experienced at a Porsche main dealer'

Mr M from Northants

Just to say a big thank you for your excellent service. I am so happy with the car and the exceptional service you provided. Just little things like reserving the car for me until i came to view it, getting the car serviced so quickly and also going over all of the cars functionality in such depth really took out the stress for me which is what i really needed after the bad luck of having my previous car confirmed as a total loss after a large van drove into the back of me whilst i was stationary in traffic. I will be contacting your garage with plenty of notice for a full service next year before the warranty expires on 1st September 2016. I was going to investigate my options of extending the warranty with BMW but will be bringing the car to your mechanics to carry out the service every year as the car drives fantastically after their work on it.

Mr. C from Rugby

We would just like to say a big thank you to everyone we met at Dove House Cars, you are all very helpful and professional.

Mr & Mrs C from Leicestershire

Thank you very much for preparing the car so well. A very enjoyable drive home, it's a great car and drives very well indeed. I'm pleased I chose that car and that I bought it from you and your company

Mr L from Hampshire

'I have been aware of Dove House Motor Company for some years and recently purchased a vehicle from them. Buying a vehicle can be stressful at the best of times however this was not the case at Dove House. Simon Lenton and his team provided the highest standard of customer service being professional, knowledgeable and friendly. At no time did I feel rushed into making a decision or that staff were not committed to me as a prospective customer. The vehicle I purchased was handed over to me in top class mechanical and cosmetic condition with any issues previously identified and rectified. All functions of the vehicle were explained to me in detail and any query I had was answered without exception. I can say with out reservation that I was totally satisfied with all aspects of vehicle purchase and customer service from Dove House who I will highly recommend.'

Mr J from Wymington